Not verifiedNursing HomeIndependent LivingAssisted Living

Chapters Living of Council Bluffs

Council Bluffs, IA, 51503

5/ 100Needs Review
Monthly cost$8,000 – $11,300 / month

State inspection record

Last inspected: January 9, 2025

Citations in last 12 months:27 citations — review carefully

27 deficiencies found during last health inspection.

View full NJ Dept of Health report

Detailed inspection findings

Deficiencies by category

Resident Assessment and Care Planning Deficiencies: 8Quality of Life and Care Deficiencies: 8Resident Rights Deficiencies: 3Freedom from Abuse, Neglect, and Exploitation Deficiencies: 3Infection Control Deficiencies: 2Nursing and Physician Services Deficiencies: 1Administration Deficiencies: 1Nutrition and Dietary Deficiencies: 1

Individual citations (5 of 27)

F-0572Severity EComplaintCorrected

Resident Rights Deficiencies

Give residents a notice of rights, rules, services and charges.

Inspected: 2026-01-30
F-0657Severity FComplaintCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Inspected: 2026-01-30
F-0677Severity EComplaintCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Inspected: 2026-01-30
F-0684Severity DComplaintCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Inspected: 2026-01-30
F-0686Severity KComplaintCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Inspected: 2026-01-30

About severity codes: A-C = minimal harm, D-F = more than minimal harm, G-I = actual harm, J-L = immediate jeopardy. Source: CMS (Centers for Medicare & Medicaid Services).

Inspection timeline

January 30, 2026

6 deficiencies found

1 immediate jeopardy

November 12, 2025

3 deficiencies found

June 13, 2025

11 deficiencies found

January 9, 2025

7 deficiencies found

Questions to ask on your tour

Personalized questions based on Chapters Living of Council Bluffs's actual inspection history and care type.

Based on inspection history
  • 1.How often are care plans updated?
  • 2.Who participates in care planning meetings?
  • 3.How is care plan compliance monitored?
  • 4.What steps have you taken to address past quality of care issues?
  • 5.How quickly are call bells answered on average?
  • 6.How do you ensure resident privacy and dignity?
  • 7.What is your process for handling resident complaints?
Essential questions
  • What is the all-in monthly cost, including all fees and surcharges?
  • What is the staff-to-resident ratio during day and night shifts?
  • How do you handle medical emergencies?
  • Can I see a copy of your most recent state inspection report?
  • What happens if my loved one's care needs change?
  • Can I speak with current residents or family members?
  • What is the community fee and is it refundable?
  • What are the contract cancellation terms?

Tip: Bring a notepad and take notes. Visit at different times of day. Ask to see the dining room during a meal.

Move-in cost calculator

Estimate your true first-year cost. Adjust values based on your quote.

$
$

Often added for higher care needs

$
$

Upfront move-in fee

12 months

Monthly total$10,450
12-month total$128,400

Estimates only. Actual costs vary. Always confirm with the facility.

About

A licensed skilled nursing facility in Council Bluffs, Iowa, providing 24-hour medical supervision and comprehensive care for seniors.

Languages spoken

English

Capacity

102 beds

Contact this facility directly

Call: (712) 366-9655

We never share your contact info.
You are in control.

Similar facilities nearby

Not verifiedClean inspection recordAssisted Living
HomeCare Advocacy Network of Council Bluffs and Southwest Iowa

Council Bluffs, NJ, 51503

Value65/100
$4,700 – $8,200 / moClean record

A licensed assisted living facility in Council Bluffs, Iowa, providing professional care and support for seniors.

Not verifiedNursing Home
Oakland Manor

Oakland, NJ, 51560

$8,800 – $11,000 / mo31 citations — review carefully

A licensed skilled nursing facility in Oakland, Iowa, providing 24-hour medical supervision and comprehensive care for seniors.

Not verifiedNursing Home
North Crest Living Center

Council Bluffs, NJ, 51503

$7,600 – $10,900 / mo17 citations — review carefully

A licensed skilled nursing facility in Council Bluffs, Iowa, providing 24-hour medical supervision and comprehensive care for seniors.