Chapters Living of Council Bluffs
Council Bluffs, IA, 51503
State inspection record
Last inspected: January 9, 2025
27 deficiencies found during last health inspection.
View full NJ Dept of Health reportDetailed inspection findings
Deficiencies by category
Individual citations (5 of 27)
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
About severity codes: A-C = minimal harm, D-F = more than minimal harm, G-I = actual harm, J-L = immediate jeopardy. Source: CMS (Centers for Medicare & Medicaid Services).
Inspection timeline
January 30, 2026
6 deficiencies found
November 12, 2025
3 deficiencies found
June 13, 2025
11 deficiencies found
January 9, 2025
7 deficiencies found
Questions to ask on your tour
Personalized questions based on Chapters Living of Council Bluffs's actual inspection history and care type.
Based on inspection history
- 1.How often are care plans updated?
- 2.Who participates in care planning meetings?
- 3.How is care plan compliance monitored?
- 4.What steps have you taken to address past quality of care issues?
- 5.How quickly are call bells answered on average?
- 6.How do you ensure resident privacy and dignity?
- 7.What is your process for handling resident complaints?
Essential questions
- •What is the all-in monthly cost, including all fees and surcharges?
- •What is the staff-to-resident ratio during day and night shifts?
- •How do you handle medical emergencies?
- •Can I see a copy of your most recent state inspection report?
- •What happens if my loved one's care needs change?
- •Can I speak with current residents or family members?
- •What is the community fee and is it refundable?
- •What are the contract cancellation terms?
Tip: Bring a notepad and take notes. Visit at different times of day. Ask to see the dining room during a meal.
Move-in cost calculator
Estimate your true first-year cost. Adjust values based on your quote.
Often added for higher care needs
Upfront move-in fee
12 months
Estimates only. Actual costs vary. Always confirm with the facility.
About
A licensed skilled nursing facility in Council Bluffs, Iowa, providing 24-hour medical supervision and comprehensive care for seniors.
Languages spoken
English
Capacity
102 beds
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