Complete Care at Milford Manor LLC
West Milford, NJ, 07480
Passaic County benchmark
Average nursing home: $9,973 – $14,513/month
Based on 23 facilities in Passaic County
State inspection record
Last inspected: June 25, 2025
14 deficiencies found during last health inspection (including 1 that caused actual harm to residents), with 1 stemming from resident or family complaints. Main areas: Quality of Life and Care Deficiencies, Infection Control Deficiencies.
View full state inspection reportStaff turnover (last 12 months)
High turnover can indicate staffing problems. Lower is better.
National averages: RN 38.5% / total 51.2%. Source: CMS.
Detailed inspection findings
Deficiencies by category
Individual citations (5 of 14)
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
About severity codes: A-C = minimal harm, D-F = more than minimal harm, G-I = actual harm, J-L = immediate jeopardy. Source: CMS (Centers for Medicare & Medicaid Services).
Inspection timeline
June 25, 2025
1 deficiency found
March 7, 2025
13 deficiencies found
Questions to ask on your tour
Personalized questions based on Complete Care at Milford Manor LLC's actual inspection history and care type.
Based on inspection history
- 1.How is care plan compliance monitored?
- 2.What steps have you taken to address past quality of care issues?
- 3.How quickly are call bells answered on average?
- 4.What infection control protocols are in place after recent citations?
- 5.How often are hand hygiene audits performed?
- 6.What isolation procedures are followed for infectious diseases?
- 7.How do you ensure resident privacy and dignity?
- 8.What is your process for handling resident complaints?
Essential questions
- •What is the all-in monthly cost, including all fees and surcharges?
- •What is the staff-to-resident ratio during day and night shifts?
- •How do you handle medical emergencies?
- •Can I see a copy of your most recent state inspection report?
- •What happens if my loved one's care needs change?
- •Can I speak with current residents or family members?
- •What is the community fee and is it refundable?
- •What are the contract cancellation terms?
Tip: Bring a notepad and take notes. Visit at different times of day. Ask to see the dining room during a meal.
Move-in cost calculator
Estimate your true first-year cost. Adjust values based on your quote.
Often added for higher care needs
Upfront move-in fee
12 months
Estimates only. Actual costs vary. Always confirm with the facility.
About
A licensed skilled nursing facility in West Milford, Passaic County, providing 24-hour medical supervision and comprehensive care for seniors. The facility is staffed with registered nurses, licensed practical nurses, and certified nursing assistants around the clock. Contact the admissions team to discuss care needs and insurance coverage. Accepts Medicaid and Medicare. Licensed for 120 beds.
Languages spoken
English
Capacity
120 beds
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