Complete Care at Regent LLC
Hackensack, NJ, 07601
Bergen County benchmark
Average nursing home: $9,915 – $14,730/month
Based on 33 facilities in Bergen County
State inspection record
Last inspected: February 3, 2025
17 deficiencies found during last health inspection, with 2 stemming from resident or family complaints. Main areas: Resident Assessment and Care Planning Deficiencies, Quality of Life and Care Deficiencies.
View full state inspection reportStaff turnover (last 12 months)
High turnover can indicate staffing problems. Lower is better.
National averages: RN 38.5% / total 51.2%. Source: CMS.
Detailed inspection findings
Deficiencies by category
Individual citations (5 of 17)
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
About severity codes: A-C = minimal harm, D-F = more than minimal harm, G-I = actual harm, J-L = immediate jeopardy. Source: CMS (Centers for Medicare & Medicaid Services).
Inspection timeline
February 3, 2025
17 deficiencies found
Questions to ask on your tour
Personalized questions based on Complete Care at Regent LLC's actual inspection history and care type.
Based on inspection history
- 1.How often are care plans updated?
- 2.Who participates in care planning meetings?
- 3.How is care plan compliance monitored?
- 4.What steps have you taken to address past quality of care issues?
- 5.How quickly are call bells answered on average?
- 6.How do you ensure resident privacy and dignity?
- 7.What is your process for handling resident complaints?
Essential questions
- •What is the all-in monthly cost, including all fees and surcharges?
- •What is the staff-to-resident ratio during day and night shifts?
- •How do you handle medical emergencies?
- •Can I see a copy of your most recent state inspection report?
- •What happens if my loved one's care needs change?
- •Can I speak with current residents or family members?
- •What is the community fee and is it refundable?
- •What are the contract cancellation terms?
Tip: Bring a notepad and take notes. Visit at different times of day. Ask to see the dining room during a meal.
Move-in cost calculator
Estimate your true first-year cost. Adjust values based on your quote.
Often added for higher care needs
Upfront move-in fee
12 months
Estimates only. Actual costs vary. Always confirm with the facility.
About
A licensed skilled nursing facility in Hackensack, Bergen County, providing 24-hour medical supervision and comprehensive care for seniors. Services include wound care, IV therapy, pain management, and post-surgical rehabilitation under the supervision of licensed medical professionals. Contact the admissions team to discuss care needs and insurance coverage. Accepts Medicaid and Medicare. Licensed for 180 beds.
Languages spoken
English
Capacity
180 beds
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