Friendship Village
Kalamazoo, MI, 49006
Kalamazoo County benchmark
Average nursing home: $7,722 – $12,000/month
Based on 9 facilities in Kalamazoo County
State inspection record
Last inspected: January 23, 2025
7 deficiencies found during last health inspection.
View full state inspection reportStaff turnover (last 12 months)
High turnover can indicate staffing problems. Lower is better.
National averages: RN 38.5% / total 51.2%. Source: CMS.
Detailed inspection findings
Deficiencies by category
Individual citations (5 of 7)
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
About severity codes: A-C = minimal harm, D-F = more than minimal harm, G-I = actual harm, J-L = immediate jeopardy. Source: CMS (Centers for Medicare & Medicaid Services).
Inspection timeline
January 23, 2025
7 deficiencies found
Questions to ask on your tour
Personalized questions based on Friendship Village's actual inspection history and care type.
Based on inspection history
- 1.How often are care plans updated?
- 2.Who participates in care planning meetings?
- 3.How is care plan compliance monitored?
- 4.What steps have you taken to address past quality of care issues?
- 5.How quickly are call bells answered on average?
- 6.How do you ensure resident privacy and dignity?
- 7.What is your process for handling resident complaints?
Essential questions
- •What is the all-in monthly cost, including all fees and surcharges?
- •What is the staff-to-resident ratio during day and night shifts?
- •How do you handle medical emergencies?
- •Can I see a copy of your most recent state inspection report?
- •What happens if my loved one's care needs change?
- •Can I speak with current residents or family members?
- •What is the community fee and is it refundable?
- •What are the contract cancellation terms?
Tip: Bring a notepad and take notes. Visit at different times of day. Ask to see the dining room during a meal.
Move-in cost calculator
Estimate your true first-year cost. Adjust values based on your quote.
Often added for higher care needs
Upfront move-in fee
12 months
Estimates only. Actual costs vary. Always confirm with the facility.
About
A licensed skilled nursing facility in Kalamazoo, Michigan, providing 24-hour medical supervision and comprehensive care for seniors.
Languages spoken
English
Capacity
57 beds
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