Heritage Manor West
Shreveport, LA, 71129
Caddo County benchmark
Average nursing home: $7,788 – $11,708/month
Based on 25 facilities in Caddo County
State inspection record
Last inspected: January 8, 2025
5 deficiencies found during last health inspection.
View full state inspection reportStaff turnover (last 12 months)
High turnover can indicate staffing problems. Lower is better.
National averages: RN 38.5% / total 51.2%. Source: CMS.
Detailed inspection findings
Deficiencies by category
Individual citations (5 of 5)
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
About severity codes: A-C = minimal harm, D-F = more than minimal harm, G-I = actual harm, J-L = immediate jeopardy. Source: CMS (Centers for Medicare & Medicaid Services).
Inspection timeline
January 8, 2025
5 deficiencies found
Questions to ask on your tour
Personalized questions based on Heritage Manor West's actual inspection history and care type.
Based on inspection history
- 1.How often are care plans updated?
- 2.Who participates in care planning meetings?
- 3.How is care plan compliance monitored?
- 4.What steps have you taken to address past quality of care issues?
- 5.How quickly are call bells answered on average?
- 6.How do you ensure resident privacy and dignity?
- 7.What is your process for handling resident complaints?
Essential questions
- •What is the all-in monthly cost, including all fees and surcharges?
- •What is the staff-to-resident ratio during day and night shifts?
- •How do you handle medical emergencies?
- •Can I see a copy of your most recent state inspection report?
- •What happens if my loved one's care needs change?
- •Can I speak with current residents or family members?
- •What is the community fee and is it refundable?
- •What are the contract cancellation terms?
Tip: Bring a notepad and take notes. Visit at different times of day. Ask to see the dining room during a meal.
Move-in cost calculator
Estimate your true first-year cost. Adjust values based on your quote.
Often added for higher care needs
Upfront move-in fee
12 months
Estimates only. Actual costs vary. Always confirm with the facility.
About
A licensed skilled nursing facility in Shreveport, Louisiana, providing 24-hour medical supervision and comprehensive care for seniors.
Languages spoken
English
Capacity
140 beds
Contact this facility directly
We never share your contact info.
You are in control.
Facility data from the NJ Department of Health.
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