Massachusetts Veterans Home at Holyoke
Holyoke, MA, 01040
Hampden County benchmark
Average nursing home: $10,192 – $14,546/month
Based on 26 facilities in Hampden County
State inspection record
Last inspected: February 28, 2025
No deficiencies found during last health inspection.
View full state inspection reportDetailed inspection findings
Deficiencies by category
Individual citations (5 of 6)
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
About severity codes: A-C = minimal harm, D-F = more than minimal harm, G-I = actual harm, J-L = immediate jeopardy. Source: CMS (Centers for Medicare & Medicaid Services).
Inspection timeline
February 28, 2025
6 deficiencies found
Questions to ask on your tour
Personalized questions based on Massachusetts Veterans Home at Holyoke's actual inspection history and care type.
Based on inspection history
- 1.How do you ensure resident privacy and dignity?
- 2.What is your process for handling resident complaints?
- 3.How often are care plans updated?
- 4.Who participates in care planning meetings?
- 5.How is care plan compliance monitored?
- 6.What steps have you taken to address past quality of care issues?
- 7.How quickly are call bells answered on average?
Essential questions
- •What is the all-in monthly cost, including all fees and surcharges?
- •What is the staff-to-resident ratio during day and night shifts?
- •How do you handle medical emergencies?
- •Can I see a copy of your most recent state inspection report?
- •What happens if my loved one's care needs change?
- •Can I speak with current residents or family members?
- •What is the community fee and is it refundable?
- •What are the contract cancellation terms?
Tip: Bring a notepad and take notes. Visit at different times of day. Ask to see the dining room during a meal.
Move-in cost calculator
Estimate your true first-year cost. Adjust values based on your quote.
Often added for higher care needs
Upfront move-in fee
12 months
Estimates only. Actual costs vary. Always confirm with the facility.
About
A licensed skilled nursing facility in Holyoke, Massachusetts, providing 24-hour medical supervision and comprehensive care for seniors.
Languages spoken
English
Capacity
128 beds
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