Pontchartrain Health Care Center
Mandeville, LA, 70448
St. Tammany County benchmark
Average nursing home: $7,855 – $11,588/month
Based on 9 facilities in St. Tammany County
State inspection record
Last inspected: June 13, 2025
15 deficiencies found during last health inspection.
View full state inspection reportDetailed inspection findings
Deficiencies by category
Individual citations (5 of 15)
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
About severity codes: A-C = minimal harm, D-F = more than minimal harm, G-I = actual harm, J-L = immediate jeopardy. Source: CMS (Centers for Medicare & Medicaid Services).
Inspection timeline
June 13, 2025
11 deficiencies found
April 3, 2025
1 deficiency found
March 5, 2025
3 deficiencies found
Questions to ask on your tour
Personalized questions based on Pontchartrain Health Care Center's actual inspection history and care type.
Based on inspection history
- 1.How often are care plans updated?
- 2.Who participates in care planning meetings?
- 3.How do you ensure resident privacy and dignity?
- 4.What is your process for handling resident complaints?
Essential questions
- •What is the all-in monthly cost, including all fees and surcharges?
- •What is the staff-to-resident ratio during day and night shifts?
- •How do you handle medical emergencies?
- •Can I see a copy of your most recent state inspection report?
- •What happens if my loved one's care needs change?
- •Can I speak with current residents or family members?
- •What is the community fee and is it refundable?
- •What are the contract cancellation terms?
Tip: Bring a notepad and take notes. Visit at different times of day. Ask to see the dining room during a meal.
Move-in cost calculator
Estimate your true first-year cost. Adjust values based on your quote.
Often added for higher care needs
Upfront move-in fee
12 months
Estimates only. Actual costs vary. Always confirm with the facility.
About
A licensed skilled nursing facility in Mandeville, Louisiana, providing 24-hour medical supervision and comprehensive care for seniors.
Languages spoken
English
Capacity
182 beds
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